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Preserve Healthcare home

Sight and hearing loss support in Coventry and Warwickshire

Practical support at home that fits around how you see, hear and communicate, so you stay confident and connected.

Prefer email? Write to info@preservehealthcare.co.uk

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Carer reading a letter aloud to an older woman with sight loss in her living room in Coventry

Living Well with Sensory Loss

Sight or hearing loss can make familiar tasks more tiring, from reading the post to following a conversation or finding things in the kitchen. Over time it can also lead to people going out less and feeling cut off from friends and family.

You know best what works for you. Our role is to fit around your methods, your aids and your routines, giving practical help where you want it and leaving you in charge of everything else.

Carer facing an older man with a hearing aid and talking clearly with him at the kitchen table

Support for Different Kinds of Sensory Loss

We keep your home exactly as you have arranged it, putting things back where they belong and telling you about any changes. Carers can read post and letters aloud, help label food and medication, describe your surroundings and offer an arm when you are out, at a pace that suits you.

How Our Carers Can Help

  • Post and paperwork

    Reading letters, bills and appointment cards, and helping you reply.

  • Around the home

    Keeping things in their usual place and the home clear of trip hazards.

  • Meals and shopping

    Cooking, labelling food and finding items in shops.

  • Personal care

    Washing, dressing and grooming, with clear explanations at each step.

  • Medication support

    Prompts and reminders, in line with your care plan.

  • Getting out

    Support to appointments, the shops and social activities.

Communicating Your Way

  • We ask first

    Your preferred ways to communicate are written into your care plan.

  • We introduce ourselves

    Carers always say who they are when they arrive and leave.

  • We take our time

    Clear speech, good lighting and no rushing.

  • We use your tools

    Magnifiers, large print, hearing aids, apps or written notes.

Older woman with sight loss enjoying a video call with family after a carer helped her set it up

Staying Connected

Sensory loss should not mean losing touch. Carers can help you set up and use video calls, audio books and accessible phone settings, or come with you to a lunch club, place of worship or family visit.

Signs It May Be Time for Support

You might notice that you or your loved one:
Signs you have noticed

If any of these feel familiar, we are happy to talk it through, with no obligation.

How Much Does Support Cost?

The cost depends on how much support you need and when. We will give you a clear, personalised quote after your free assessment, and we can share it in large print or talk it through by phone.

Sensory Impairment Questions

Talk to Us About Support

Tell us how you would like us to get in touch and what support you are looking for. We will reply in the way that suits you. No pressure and no obligation.

Not sure which service you need? Tell us a little about your situation and we will talk through the options with you.