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Preserve Healthcare home

Personal care in Coventry and Warwickshire

Gentle, respectful help with washing, dressing and the everyday routines that keep you feeling comfortable and like yourself.

Your privacy, your choices, your pace.

Carer brushing an elderly woman's hair as part of personal care at home in Coventry

What Is Personal Care?

Personal care is help with the private, everyday tasks that can become harder with age, illness or disability. It might be a little help getting in and out of the shower, support with dressing in the morning or a hand with continence care.

Asking for this kind of help can feel difficult. Our carers understand that. They are trained to support you with kindness, patience and complete respect, so you can feel fresh, comfortable and confident in your own home.

Carer offering an elderly man a choice of shirts while helping him get dressed with dignity

Our Dignity Promise

  • Privacy first

    Doors closed, curtains drawn and towels used to keep you covered at all times.

  • You stay in control

    We do things with you, not to you, and you can say stop at any time.

  • Done your way

    Your routine, your products and your preferences, written into your care plan.

  • Never rushed

    Visits are planned with enough time to support you properly.

How We Can Help

  • Washing and bathing

    Support with showers, baths, strip washes and bed baths.

  • Dressing

    Help choosing clothes and getting dressed and undressed comfortably.

  • Grooming

    Hair care, shaving, nail care, skin care and make-up if you wish.

  • Oral care

    Help brushing teeth and caring for dentures.

  • Continence support

    Discreet help with toileting, pads and catheter care, as set out in your care plan.

  • Moving safely

    Support getting in and out of bed, chairs and the bath, with safe moving and handling.

Who Personal Care Can Help

  • Older adults who find bathing or dressing tiring or unsafe
  • People recovering after a fall, operation or hospital stay
  • Adults living with a physical disability or a neurological condition such as stroke, Parkinson's or MS
  • People living with dementia who need gentle prompting and reassurance
  • Families who want a trained carer to take on intimate care so they can simply be family

How We Arrange Personal Care

  1. Step 1: Talk to us

    Tell us what support you need and any worries you have.

  2. Step 2: Free assessment

    We visit to understand your routines, mobility and preferences.

  3. Step 3: Your care plan

    We agree times, tasks and how you like things done.

  4. Step 4: Regular reviews

    We check in often and adjust support as needs change.

Carer applying hand cream for an elderly woman in a personal care routine that respects her preferences

Your Preferences Always Come First

Everyone has their own way of doing things. Tell us how you like to start your day, the products you use and anything that matters to your culture, faith or comfort, and we will make sure your carers know.
  • Requests for a male or female carer, wherever we can
  • Respect for cultural and religious practices
  • Familiar carers, so you are not explaining yourself to someone new
  • Families kept informed, with your permission

How Much Does Personal Care Cost?

Personal care is usually provided during visits, so the cost depends on visit length, frequency and time of day. We will give you a clear quote after your free assessment.

Personal Care Questions

Talk to Us About Personal Care

Tell us a little about what you need and we will listen, answer your questions and suggest the right support. No pressure and no obligation.

Not sure which service you need? Tell us a little about your situation and we will talk through the options with you.